Return & Refund Policy | Malky's Lactation Treats Philippines


Wondering what’s inside each treat? How long they stay fresh? Or which pack is right for you? This page answers all your product-related questions—from ingredients and shelf life to how our lactation cookies actually help you produce more milk. No fluff, just the cookie facts.

Frequently asked questions

How do Malky’s Lactation Treats help increase milk supply?

We use natural galactagogues like malunggay (moringa), oats, and butter—ingredients trusted by breastfeeding moms to help stimulate milk production when paired with frequent nursing and hydration.

How many cookies should I eat per day?

Start with 2–4 cookies per day. Some moms see results within 6–72 hours. Monitor your body and adjust accordingly.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Can I eat Malky’s Lactation Treats while I’m pregnant?

Yes! Our cookies are made with safe, natural ingredients like oats and moringa. Many moms start in the third trimester to prep for breastfeeding. If you have a high-risk pregnancy or allergies, consult your doctor first.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price during checkout.

Are your treats safe for kids?

Yes! Our cookies are safe and nutritious for toddlers and older kids. They're made with whole food ingredients and no artificial preservatives.

Do you have dairy-free options?

Yes! Our Chocolate Crinkles are dairy-free and perfect for moms or kids with dairy sensitivities.

Are Malky’s cookies fenugreek-free?

Absolutely. All our products are 100% fenugreek-free, reducing the risk of bloating or digestive issues.

What’s the shelf life of the treats?

Our cookies are best enjoyed within 6 weeks at room temperature. Refrigerate to extend freshness up to 8 weeks, or freeze to enjoy later.

How fast will I see results?

Some moms report a supply boost within 6 hours to 3 days. Consistency and hydration help maximize results.

When should I start eating lactation treats?

You can start right after birth, or even in the last few weeks of pregnancy. Many moms continue eating them throughout their breastfeeding journey.

Will my milk supply drop if I stop eating the cookies?

Some moms maintain their supply even after stopping, while others prefer to eat them regularly. It depends on your body and nursing routine.

I didn’t see results. What should I do?

Breastfeeding is a holistic journey, and every mom’s body responds differently. If you don’t see results right away, here’s what may help:

  • Continue latching or pumping regularly (every 2–3 hours)
  • Stay hydrated – drink plenty of water, coconut water, or soups
  • Get enough rest – sleep helps regulate milk-producing hormones
  • Eat balanced, nourishing meals with whole grains and good fats
  • Relax – read, listen to music, or create a calming environment
  • Try power pumping to simulate cluster feeding
  • Skin-to-skin time boosts oxytocin and letdown
  • Consult a lactation consultant if needed

Malky’s cookies are a support tool. Keep going—you’re doing great

Why are your cookies more affordable compared to other brands?

We rent our own bakeshop and manage everything in-house. This helps us control costs and keep prices low—we don’t overcharge, because every mom deserves accessible lactation support.

Where are you located?

Malky’s Bakeshop is located at Unit 3, JAC Petroleum Commercial Compound, Governor Antonio Carpio Road, Brgy. Sampaga, Batangas City.

Do you accept walk-in customers?

Yes! Moms are welcome to drop by and purchase directly from our bakeshop. We love meeting our customers in person!

Do you offer senior citizen or PWD discounts?

Yes, we honor senior citizen and PWD discounts with valid ID. Applicable for walk-in purchases on regular-priced item

What are your baking and shipping days?

Yes! Moms are welcome to drop by and purchase directly from our bakeshop. We love meeting our customers in person!

What payment options do you accept?

For online orders, we currently accept GCash only.

For walk-in customers, we accept GCash, Maya, and QRPh. Full payment details are provided at checkout or in-store.

Do you issue official receipts?

Yes, definitely! Official receipts are available upon request for both online and walk-in purchases.

Do you have a business permit?

Yes. Malky’s is a fully registered business and complies with all local government licensing requirements.

Are your staff certified or health-cleared?

Absolutely. All our employees have valid health cards and work permits to ensure food safety and proper kitchen hygiene.

Are your products Halal-certified?

No, we are not Halal-certified at the moment. While we use quality ingredients and follow hygienic baking practices, we do not have an official Halal certification yet.

When did Malky’s start baking lactation cookies?

We started baking lactation treats in 2018, inspired by our own breastfeeding journey. Since then, we've helped thousands of Filipino moms support their milk supply the natural and delicious way.